Enhance the customer experience
with personalized
communication
By using Exstream, you can enhance the customer experience with tailored marketing. Exstream utilizes data and content that already exists within the organization to create personalized messages for each individual customer, without any manual handling. This way, you can create a unique and personalized customer experience
OpenText Exstream is
the marketleading
CCM-platform
With Exstream as a foundation, you can take control of customer communication while optimizing business value. Furthermore, you can enhance customer experiences and create conditions for both internal and external communication to occur in a simple and automated manner.
By improving customer loyalty and creating engaging personalized experiences, you can increase customer lifetime value (CLV) and achieve better and more enduring results.
Take control of
customer communication
A challenging issue for many organizations and companies is to have sufficient control over document management, especially when it comes to administering, adjusting, and governing customer communication. Often, the intervention of the IT department is required to make necessary changes. With Exstream, corporate users can take control over both content and processes themselves. Whether the user is a content producer, marketer, front-office worker, or technical user, Exstream empowers those who are most familiar with the content to control and customize document management according to their specific needs.
Omnichannel communication
for stronger customer relationships
With modern document systems, Exstream helps you achieve more efficient document management. With a single software solution for all of your company's document workflows, you can also significantly reduce both costs and environmental impact
