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This years CCM Meetup is over

It was a success with a record amount of attendees both onsite Stockholm and Helsinki and Online.

We intend to repeat this event, October 2026; however, the date has yet to be set.
If you wish to receive a reminder when the details are finalized, kindly complete the form provided.

You can find the agenda from the previous meetup below for reference.

Link to CCM Meetup material

Passwords have been distributed to all attendees after the CCM Meetup event.
If you have missed it and still would like to have access to the material, please send an email to contact@enit.se.

Last agenda
CCM meet-up
22 October 2025

Short agenda: 22 October 2025

Introduction - The urgency of CCM transformation
Ronald Kerkhof | ENIT

OpenText vision of future CCM/CXM strategy & roadmap
Neil Cockrell , Salman Rizvi,
Jean-Baptiste Adet, Daniel Adamsson | OpenText

How ENIT can help Customer shape their CCM cloud strategy
Peter Martens, Ronnie Wilhelmsen-Gardell | ENIT

Case study Länsförsäkringar's – journey
from StreamServe/Exstream to OpenText Communications
Mattias Jansson | Länsförsäkringar, Anders Dalmén | ENIT

Case study - major bank in the Nordics achieving
Accessible compliance with Exstream Accessibility add-on
Lisa Huge | ENIT
Claudio Quitral | AxessLab

Importance of testing and ENIT Test Framework
Johan Rydmark | ENIT

Building a digital workforce: practical use of AI agents
Jens Eriksvik | Algorithma

Boosting CCM: stay relevant and compliant with AI and OpenText Aviator
Ronald Kerkhof | ENIT
Jean-Baptiste Adet | OpenText

Panel Discussion
Ronald Kerkhof, Lisa Huge | ENIT
Neil Cockrell , Salman Rizvi | OpenText
Jens Eriksvik | Algorithma
Mattias Jansson | Länsförsäkringar

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You are welcome to contact us if you have any questions or concerns; we will respond shortly. Send a message using the form here or contact us directly via email or phone

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Phone
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About ENIT

We assist clients in developing and digitizing their customer communication solutions by providing consulting services and tailored solutions within OpenText Exstream, Quadient Inspire and SmartCOMM.

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