Stockholm Venue: GT 30, Grev Turegatan 30, 114 38 StockholmHelsinki Venue: Ateljee Bar, 12th floor of Sokos Hotel Torni
This event is open only for OpenText Communications (Exstream and
StreamServe) customers and partners.
Preliminary placeholder, agenda will be updated:09:00 –
Registration and Coffee09:30 –
Welcome to CCM Meetup Anders Dalmén | CEO | ENIT
09:35 –
Introduction - The urgency of transformation -
a hands-on approach Ronald Kerkhof | CRO | ENIT
09:50 –
OpenText vison of future CCM/CXM strategy & roadmap Neil Cockrell | VP Sales DX Europe | OpenText
Salman Rizvi | SVP Solutions Consulting | OpenText
10:35 –
Leg stretch10:45 –
How ENIT helped Customer choosing CCM platform11:15 –
Case study – why we choose OpenText Communications,
Cloud Native, strategy12:00 –
Lunch13:00 –
Welcome back – kicking off afternoon session Anders Dalmén | CEO | ENIT
13:05 –
Case study: multinational business meeting the accessibility
legislation and increasing the customer experience in
3 months using OpenText Extream Accessibility AddOn Anna Östlund | Seniro Project Manager | ENIT
13:35 –
Importance of testing and ENIT Test Framework14:05 –
Coffee Break14:25 –
Building a digital workforce: practical use of AI agents Jens Eriksvik | CEO | Algorithma
15:10 –
Boosting CCM: stay relevant and compliant with AI and
OpenText Aviator Ronald Kerkhof | CRO | ENIT
Jean-Baptiste Adet | RVP Solutions Consulting | OpenText
15:55 –
Leg stretch16:05 –
Panel Discussion16:35 –
Summary and wrap up of the day Anders Dalmén | CEO | ENIT
16:50 –
End CCM Hybrid Meetup16:50 –
Mingle and Drinks18:00 –
Dinner @ Restaurang TEDMake sure that you register for dinner.
It may be limitations for consultants and partners
The agenda may change due to conditions.