Your CCM solution.
Our responsibility.
ENIT Solution Support takes operational ownership of your CCM platform — fully or alongside your team. Senior specialists, defined SLAs, and continuous optimization across on-prem, cloud, and hybrid environments.
Senior expertise on tap
Skip the cost of building and sustaining in-house CCM expertise. ENIT provides senior specialists and proven delivery methodologies from day one.
Flexible scope
Full operational ownership or selected services — application operations, incident & problem management, release & lifecycle, performance optimization. Tailored to your team's maturity and capacity.
Compliance & governance
Defined SLAs, role-based access, controlled change management, and full traceability of changes and actions. Suitable for regulated and isolated environments.
Reliability across environments
ENIT takes full or partial responsibility for uptime and system stability across on-prem, cloud, and hybrid setups.
Fit-for-purpose cost model
Right-sized engagement and transparent pricing — reduces both operational and long-term costs versus building and sustaining the same capability in-house.
Organizations running a CCM platform — typically OpenText Communications / Exstream, Quadient Inspire, or SMART Communications — who need release confidence and operational continuity without expanding headcount.
CCM specialists with +10 years of Nordic implementations — across OpenText, Quadient, and SMART Communications environments.
Backed by 600+ years of collective CCM experience across our Nordic team — the same senior specialists who keep mission-critical communication running for our customers daily.