Do you want to streamline the management of your company's documents while improving customer communication? We can help you! ENIT is a proven leader in OpenText Exstream, StreamServe, and CCM development, with a combined experience of over 200 years

What is
OpenText Exstream

OpenText Exstream, formerly known as StreamServe, is a platform that automates and streamlines document-related business processes and enables the communication of the future, namely Customer Communications Management (CCM), also known as omnichannel personalized communication.

Omnichannel Communication for Stronger Customer Relationships. The word "omni" in omnichannel comes from Latin and means "everywhere." The goal in omnichannel is to create the best possible customer and user experience across all communication channels. This is achieved by collecting and analyzing data such as user behavior, interests, purchase history, and preferences. With this information, you can then design a strategy to effectively communicate with the customer

Why use
OpenText Exstream?

Customize your
customer communication

By using Exstream, you can enhance the customer experience with tailored marketing. Exstream utilizes data and content that already exists within the organization to create personalized messages for each individual customer, without any manual handling. This way, you can create a unique and personalized customer experience

OpenText Exstream is
the marketleading
CCM-platform.

With Exstream as a foundation, you can take control of customer communication while optimizing business value. Furthermore, you can enhance customer experiences and create conditions for both internal and external communication to occur in a simple and automated manner.

By improving customer loyalty and creating engaging personalized experiences, you can increase customer lifetime value (CLV) and achieve better and more enduring results.

Enhance the customer experience
with personalized
communication

Genom att använda Exstream kan du förbättra kundupplevelsen med skräddarsydd marknadsföring. Exstream använder nämligen data och innehåll som redan finns inom organisationen för att skapa personaliserade budskap till varje enskild kund, utan någon manuell hantering. På så sätt kan du skapa en unik och personlig kundupplevelse.

Take control of
customer communication

A challenging issue for many organizations and companies is to have sufficient control over document management, especially when it comes to administering, adjusting, and governing customer communication. Often, the intervention of the IT department is required to make necessary changes. With Exstream, corporate users can take control over both content and processes themselves. Whether the user is a content producer, marketer, front-office worker, or technical user, Exstream empowers those who are most familiar with the content to control and customize document management according to their specific needs.

Omnichannel communication
for stronger customer relationships

With modern document systems, Exstream helps you achieve more efficient document management. With a single software solution for all of your company's document workflows, you can also significantly reduce both costs and environmental impact
Any questions?

StreamServe – a success story
that began in Sweden

The software company StreamServe was founded in Sweden in 1995 by Per Einarsson and five friends. They developed a document exchange system that could transfer data from one type of document to another, after discovering the challenge of customizing customer documents within resource planning for large enterprises (ERP).

At that time, when the primary communication channels were postal and fax machines, it was a user's nightmare to attempt to modify data in existing templates and customize them to meet customer needs or requirements. StreamServe's innovative product presented a solution to this challenge, contributing to its success.

StreamServe also managed to expand internationally thanks in part to close partnerships with ERP providers such as Intentia, Baan, and SAP

A part of OpenText

Today, StreamServe is a part of OpenText after being acquired in 2010. As a result, the platform now has a new name, Exstream, and has established itself as the market-leading CCM platform

StreamServe as a product has different names depending on how it is used:

  • StreamServe has changed its name to Exstream, and the latest version is called Exstream 21.3.
  • StreamServe for SAP is called Document Presentment for SAP.
  • StreamServe for Infor M3 is referred to as Movex Output Management MOM.
  • StreamServe can also be integrated with Jeeves, IFS, Amdocs, Ericsson Billing, AX, Nav, to name a few.
  • Distribution of documents can take place, for example, via email, Kivra, HTML, SMS, or on paper.

We can help you too.

We have assisted clients in developing and digitizing their customer communication by providing consulting services and tailored solutions within
OpenText CCM, StreamServe och Exstream.
ENIT took full responsibility for the operation and maintenance of Fitesa's StreamServe solution for labels and production documents. Secure application operation for 13 high-performance factories with monitoring, optimization, and guidance for development projects.
ENIT's document archive TDS provided 14,000 employees globally with access to search, process, and distribute 30 million documents efficiently and securely. Documents from IFS, Jeeves, SAP, and StreamServe Exstream are archived daily
With the help of StreamServe and ENIT's expertise, the construction company increased business benefits through automated processes and optimized resource utilization.

Market leading consultants within
customer communication.

years OpenText experience
offices
countries with customers
+
years as ENIT

Contact us!

You are welcome to contact us if you have any questions or concerns; we will respond shortly. Send a message using the form here or contact us directly via email or phone

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Our locations:

About ENIT

We assist clients in developing and digitizing their customer communication solutions by providing consulting services and tailored solutions within OpenText Exstream, Quadient Inspire and SmartCOMM.
  • contact@enit.se
  • +4670-686 85 50
  • Sankt Göransgatan 63, 112 38 Stockholm
  • Hamntorget 1, 434 30 Kungsbacka
  • Oluf Onsums vei 9, 0680 Oslo
  • Elimäenkatu 5, 2nd floor, 00510 Helsinki
Producerad av Jo Kommunikation